Privacy Policy

Security & Privacy Introduction


This website ("website") is operated by Couture Studio.  The purpose of this policy is to fully inform you of how we handle your personal data.


We are committed to handling your personal information with high standards of information security. We take appropriate physical, electronic, and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology to protect your personal information during data transport. Our Customer Care center operates over a private, secure network. Please note that email is not encrypted and is not considered to be a secure means of transmitting any sensitive information, including your credit card information.


Personal information provided on the website and online credit card transactions are transmitted through a secure server using TLS encryption technology. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing TLS; also, your browser may give you a pop-up message that you're about to enter a secure area.



The Information We Collect


We may ask you to provide personally identifiable information at various times and places on this website. In some cases, if you choose not to provide us with the requested information, you may not be able to access the entire website or participate in all of its features. 


We receive and store any personally identifiable information when you: 

  • Visit our website
  • Enter information on our website
  • Provide information in other ways such as by subscribing to our emails or consenting to mobile messaging

We may collect the following personally identifiable information: 

  • Your name
  • Address
  • Telephone number
  • Email address
  • Your account number if you pay by credit or debit card or by check
  • If you use one of our services, or participate in one of our surveys, promotions, or sweepstakes, we may ask for additional information, such as your interests, or product preferences
  • From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use

During registration of your customer account, we collect and implement your personal data in order to finalize the order process, as well as customize your personal shopping experience. 


For customers based in the United States, when you visit this website, whether or not you are logged in or enter any personal information, our web server automatically collects anonymous information such as log data and IP addresses, and may collect general information concerning your location. For European Union customers, such information is collected once your consent is provided. We may use this collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.



Service Providers


We also may disclose information to outside companies that help us bring you the products and services we offer. For example, we may work with an outside company to: (a) manage a database of customer information; (b) assist us in distributing emails; (c) assist us with marketing and data collection; (d) provide us storage and analysis; (d) provide fraud prevention; and (e) provide other services designed to assist us in maximizing our business potential. We require that these outside companies agree to keep confidential all information we share with them, use the information only to perform their obligations in our agreements with them, and abide by applicable data privacy laws. 



Compliance with Law


We may provide access to information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our website, to limit our legal liability, and to protect our rights or to protect the rights, property, or safety of visitors of this website or the public. 



Your Choices Regarding Use of the Information We Collect


We provide you with a number of choices regarding our handling of your nonpublic personally identifiable information.


Emails: If you do not want to receive email from Couture Studio, you can click on the "Manage Your Email Preferences" link at the bottom of any email communication sent by us. Choose "Unsubscribe" at the bottom of the page that opens.  Because customer lists often are prepared well in advance of an offering (sometimes a few months before the offer is made), you may continue to receive some offers after you send us a request not to use your information for specified marketing purposes. We appreciate your patience and understanding in giving us time to carry out your request.


Mobile Messaging: If you've signed up for mobile messaging (e.g., SMS and MMS) offers but later decide you no longer wish to receive them, simply follow the opt-out instructions included in the mobile message.



Your California Privacy Rights 

Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information we share with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. 



Cookies, Web Beacons, and How We Use Them


A "cookie" is a small data file stored by your Web browser on your computer or mobile device [hard drive]. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database. A "web beacon" or "pixel tag" or "clear gif" is typically a one-pixel image, used to pass information from your computer or mobile device to a website.


We use cookies and web beacons to keep track of what you have in your shopping cart and to remember you when you return to the website.  We use this information to improve our site design, product assortments, customer service, and special promotions. You can, of course, disable cookies and web beacons on your computer by indicating this in the preferences or options menus in your browser. All users may view our offers without having enabled the cookies. If you opt not to accept cookies, however, you may not be able to benefit from the full features of our site. We may also use web beacons, and other technologies, to help track whether our communications are reaching you, to measure their effectiveness, or to collect certain non-personal information about your computer, device, or browser in order to allow us to better design future communications to you. 


Some of the cookies we use are automatically deleted from your hard drive after the end of the browser session (session cookies). We also use cookies that remain on your hard drive for a certain period of time (between one day and five years, depending on the cookie) after the browser session. When you revisit our site, it will automatically recall the country and language you selected at your last visit to our website. These "persistent cookies" are stored on your hard drive and will be deleted by the browser after the given time. You also have the option to delete these cookies at any time through your browser.


We may contract with third parties who may use cookies and web beacons and collect information on our behalf or provide services such as credit card processing, shipping, promotional services, or data management. We call them our Customer Care Partners. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our other Customer Care Partners.



Children's Privacy


Protecting children's privacy is important to us. Our website is a general audience site. We do not collect or maintain information from those we actually know are under 13, and no part of our website is targeted to attract anyone under 13. We also do not send email correspondence to anyone who tells us that they are under the age of 13 without their parent's consent.  Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web. 



Online Account Registration


To make online shopping faster and easier, you may register with Couture Studio.  As a registered customer, you only have to enter your shipping addresses and billing information once; that information will be securely stored with us for your future use. Using your name and a password of your choice, you may access your account online at any time to add, delete, or change information.


If you are using a public computer, we strongly encourage you to LOG OUT at the conclusion of your session. Your information will still be stored with us but it will not be accessible to anyone else from that computer.



Data Storage, Access, The Right to be Forgotten, and Dispute Resolution


We store personal data for different periods of time consistent with the purposes for which they were originally collected, as subsequently further authorized, or when required or allowed under applicable law. 

EU residents have certain data subject rights which may be subject to limitations and/or restrictions. These rights may include the right to: (i) request access to and rectification or erasure of their personal data; (ii) obtain restriction of processing or to object to processing of their personal data; and (iii) the right to data portability. 



Acceptance


By using this website, you accept the policies set forth in this Privacy Policy.